Returns & Perfect-Fit Guarantee

Free 30-day returns on fit, print and damage issues

Every case is made to order for the phone model you choose. If your case arrives damaged, misprinted, or doesn’t fit the model you ordered, tell us within 30 days of delivery and we’ll remake it or refund you — your choice. It costs you nothing: there’s no return shipping to pay, and usually no need to send the case back at all.

How to claim

1. Email support@casemorph.com within 30 days of delivery.
2. Include your order email and a photo of the issue (and of the case on the phone for fit issues).
3. We’ll reply with a remake or refund — no need to send the case back unless we ask, and if we do, we cover the postage.

Change of mind

Because each case is a one-of-one design printed just for you, we can’t accept returns for change of mind or for ordering the wrong phone model. Please double-check the model before checkout (iPhone: Settings → General → About; Android: Settings → About phone). The free preview is there so you can be sure about the design before you pay.

Cancellations

Printing starts quickly. If you need to cancel or change an order, email us right away — if it hasn’t gone to print yet, we’ll cancel it in full.

Last updated 2026-10-17. Questions: support@casemorph.com